Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how Samuel Ekunyan ("we", "us", or "our") collects, uses, and protects personal data when you interact with our website (portfolio.ekunyansamuel.dev), our interactive web demos, our automated WhatsApp bots, and our Telegram bots.

2. Data We Collect

• Messaging Data: When communicating via WhatsApp or Telegram, we process your phone number or Telegram user ID, username, and conversational text inputs strictly to provide automated customer support, check product inventory, and process bookings or orders.
• Order & Booking Details: Name, delivery address, preferred appointment time, or service preferences entered into our bot workflows.
• Newsletter Subscription: Email address and track preference (Engineering Notes or Business Automation) collected upon opt-in.
• Technical Metadata: IP address, browser user-agent, and timestamps collected via standard web server logs for security monitoring and rate limiting.

3. How We Use Your Information

• To fulfill requested bot actions: package tracking, table reservations, appointment booking, or e-commerce orders.
• To dispatch transactional WhatsApp/SMS status notifications and appointment reminders.
• To deliver email newsletters to confirmed double opt-in subscribers.
• To protect against malicious abuse, spam bots, and unauthorized server access.

4. Third-Party Service Providers

We share data only with verified infrastructure processors required to deliver our services:

• Meta Platforms, Inc. (WhatsApp Cloud API): Used to receive and transmit automated WhatsApp business messages in compliance with Meta's Business Messaging Terms.
• Telegram FZ-LLC: Used to transmit bot messages via the Telegram Bot API.
• Payment Processors (Paystack, Flutterwave, NOWPayments): Used to handle hosted payment checkouts.
• Resend, Inc.: Used for transactional email delivery.

5. Data Retention & User Rights (Opt-Out)

• Opt-Out from WhatsApp: You can stop receiving automated WhatsApp messages at any time by simply replying with STOP, UNSUBSCRIBE, or CANCEL.
• Newsletter Unsubscribe: Every email includes a 1-click unsubscribe link that immediately revokes messaging consent.
• Data Deletion Requests: You have the right to request full erasure of your contact and session data from our records. Email your request to Samuel@ekunyansamuel.dev and all associated logs will be purged within 48 hours.

6. Contact Information

For privacy inquiries, data subject access requests, or compliance questions: